We at Pettol want you to understand what information we collect, and how we use and share it. That’s why we encourage you to read our Privacy Policy.
In the Privacy Policy, we explain how we collect, use, share, retain and transfer information. We also let you know your rights. Each section of the Policy includes helpful examples and simpler language to make our practices easier to understand. We’ve also added links to resources where you can learn more about the privacy topics that interest you.
It's important to us that you know how to control your privacy, so we also show you where you can manage your information in the settings of the Pettol Products you use.
What information do we collect?
In this policy, we list the kinds of information we collect. Here are some important ones. We collect:
- The information you give us when you sign up for our Products and create a profile, like your email address or phone number
- What you do on our Products. This includes what you click on or like, your posts and photos and messages you send. If you use end-to-end encrypted messaging, we can't read those messages unless users report them to us for review.
- Who your friends or followers are, and what they do on our Products
- Information from the phone, computer, or tablet you use our Products on, like what kind it is and what version of our app you’re using
The information we collect and process about you depends on how you use our Products, we collect some information about you even if you don’t have an account.
Here’s the information we collect:
- Your activity and the information you provide
- Friends, followers and other connections
- App, browser and device information
- Information from partners, vendors and other third parties
What if you don’t let us collect certain information?
Some information is required for our Products to work. Other information is optional, but without it, the quality of your experience might be affected.
What if the information we collect doesn’t identify individuals?
In some cases information is de-identified, aggregated, or anonymized by third parties so that it no longer identifies individuals before it’s made available to us. We use this information as described below without trying to re-identify individuals.
How do we use your information?
We use the information we collect to provide a personalized experience to you, including ads, along with the other purposes we explain in detail below.
For some of these purposes, we use information across our Products and across your devices. The information we use for these purposes is automatically processed by our systems. But in some cases, we also use manual review to access and review your information.
To use less information that’s connected to individual users, in some cases we de-identify or aggregate information or anonymize it so that it no longer identifies you. We use this information in the same ways we use your information as described in this section.
Here are the ways we use your information:
To provide, personalize and improve our Products
We use information we have to provide and improve our Products. This includes personalizing features, content and recommendations. We use information with special protections you choose to provide for these purposes, but not to show you ads.
To promote safety, security and integrity
We use information we collect to help protect people from harm and provide safe, secure Products.
To provide measurement, analytics and business services
Lots of people rely on our Products to run or promote their businesses. We help them measure how well their ads and other content, products and services are working.
To communicate with you
We communicate with you using information you've given us, like contact information you've entered on your profile.
To research and innovate for social good
We use information we have, information from researchers and datasets from publicly available sources, professional groups and non-profit groups to conduct and support research.
How is your information shared with integrated partners?
- You can choose to share information on our Products or with integrated partners
- Remember to share only with people you trust
- You might decide to use a product that integrates with one of ours
- If you do, that organization will ask you to receive some information about you, like your email address or birthday
With integrated partners
You can choose to connect with integrated partners who use our Products. If you do, these integrated partners receive information about you and your activity.
These integrated partners can always access information that’s public on our Products. Learn more about other information they receive and how they handle your information:
- When you use an integrated partner's product or service
- When you interact with someone else’s content on an integrated partner’s product or service
- How integrated partners handle your information
How do we share information with third parties?
We share certain information with:
- Advertisers who show ads on our Products
- Businesses we hire to market our Products for us
- Businesses we hire to do things like offer customer service or conduct surveys
- Researchers who use it to do things like innovate, advance technology, or improve people’s safety
We don't sell any of your information to anyone, and we never will. We also require partners and other third parties to follow rules about how they can and cannot use and disclose the information we provide.
How can you manage or delete your information and exercise your rights?
- You have rights to view and download the information we have about you
- You can use the settings in this section to manage your privacy
- You also can delete your account or specific account information, if you want to
We offer you a variety of tools to view, manage, download and delete your information below. You can also manage your information by visiting the settings of the Products you use. You may also have other privacy rights under applicable laws.
How long do we keep your information?
- We keep information for as long as we need it to provide a feature or service
- But you can request that we delete your information
- We’ll delete that information unless we have to keep it for something else, like for legal reasons
We keep information as long as we need it to provide our Products, comply with legal obligations or protect our or other’s interests. We decide how long we need information on a case-by-case basis. Here’s what we consider when we decide:
- If we need it to operate or provide our Products.
- The feature we use it for, and how that feature works.
- How long we need to retain the information to comply with certain legal obligations.
- If we need it for other legitimate purposes, such as to prevent harm; investigate possible violations of our terms or policies; promote safety, security and integrity; or protect ourselves, including our rights, property or products
How do we transfer information?
- Because we connect people all around the world, we need to transfer information all around the world, too
- When we do this, we follow international regulations to keep your information safe
How do we respond to legal requests, comply with applicable law and prevent harm?
We access, preserve, use and share your information:
- In response to legal requests, like search warrants, court orders, production orders or subpoenas.
- In accordance with applicable law
- To promote the safety, security and integrity of Pettol Product, users, employees, property and the public.
We may access or preserve your information for an extended amount of time.
How will you know the policy has changed?
We'll notify you before we make material changes to this Policy. You’ll have the opportunity to review the revised Policy before you choose to continue using our Products.
How to contact Pettol with questions
If you have any questions about this Policy or have questions, complaints or requests regarding your information, you can contact us by WhatsApp or by email. Contact us